DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport Plus.

Description

Dell ProSupport Plus | 3-Year Premier Support Upgrade

Dell ProSupport Plus is the most complete support service available, designed to provide maximum performance and stability for your critical business hardware. Upgrading from 1-Year Basic Onsite to 3-Year ProSupport Plus ensures your technology is protected by proactive, predictive, and personalized support that goes beyond simple repairs.

Key Benefits

• Priority Expert Support: Gain 24×7 priority access to ProSupport engineers for both hardware and software issues.

• Predictive Failure Detection: Uses AI-driven telemetry to identify potential issues with hard drives or batteries before they cause a failure.

• Next Business Day Response: Includes Next Business Day (NBD) on-site parts and labor replacement following remote diagnosis.

• Accidental Damage Protection: Provides repair or replacement for drops, spills, and surges, ensuring your mobile workforce stays covered.

• Hard Drive Retention: Maintain control of your sensitive data by keeping your failed hard drive after a replacement.

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Technical Service Specifications

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Proactive Fleet Management

ProSupport Plus provides a dedicated dashboard through SupportAssist to manage your entire environment:

• Health and Security Scores: View the status of your fleet at a glance.

• Automated Remediation: Remove viruses and malware automatically across multiple devices.

• Customizable Alerts: Tailor notifications to your IT team’s specific needs to prevent downtime.

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Disclaimer

Nubis 365 Ltd is an independent technology partner and solutions provider. Please note that Nubis 365 Ltd is not an Apple Authorised Reseller. All product names, logos, and brands (including Dell, ProSupport Plus, and Apple) are property of their respective owners. Use of these trademarks is for identification and compatibility purposes only.