Hosted Cisco Unified Communications

Enterprise Hosted Communications

Nubis 365 Cloud Collaboration represents the next generation of communication services. Powered by Cisco and tightly integrated with our advanced business management tools, we have created one of the most unique Unified Communications as a Service (UCaaS) solutions.

We offer these services as two powerful & scalable hosted solutions, with a range of different features to suit your businesses needs. Both our ‘Business’ & ‘Enterprise’ solutions utilise Cisco technology & enterprise grade connectivity, ensuring you receive feature rich telephony with the best quality connectivity & routes.

Cisco Powered

Enterprise Hosted Communications

The Enterprise Hosted Communications (EHC) platform is delivered by multi-tenanting the Cisco Hosted Collaboration Solution (HCS) platform. This enables us to deliver a fully partitioned, multi tenant IP Telephony & Unified Communications service hosted exclusively on Cisco’s UC suite of products.

Our EHC platform gives you a dedicated partition on our highly available Cisco HCS cluster, which delivers the full suite of Cisco UC applications. All the key features & applications are available including extension overlapping, extension mobility, enhanced call handling, Unified Voice Mail & many more. Voice & Unified Communications empowers collaboration & helps businesses to communicate better.

You can leverage the full suite of Cisco UC applications including Cisco Unified Contact Centre and Cisco WebEx.

EHC is delivered as a fully managed solution & Nubis 365 guarantees quality & service as standard. The solution is delivered using our connectivity infrastructure & we manage everything from end to end.

This enables us to ensure the solution is always working properly. We continually upgrade & develop our platform in line with Cisco product releases & updates, enabling you to take advantage of a high-end solution at a fraction of the price without the worries of maintenance & updates.

Enterprise Hosted Communications Features:

24/7 Helpdesk Support
Ad-Hoc Conference
Admin Portal Access
Auto Attendant
Call Forwarding
Call Recording
Call Reporting
Call Waiting
Caller Id
Calling Restrictions
Fraud Detection
Group Voicemail
Meet-Me Conference Bridge
Pre-Determined Holiday Call Routing
Ringing Groups
Softphones
Time Of Day Based Routing
User Portal Access

Voicemail
Voicemail To E-Mail
Auto Provisioning
Call Admission Control
Call Centre Agents
Call Pick Up
Desktop Call Control
Directories
Extension Mobility
Fully Managed
Hunt Pilots
Instant Messaging
Presence
Survivable Telephony
Video Conferencing
Webex Integration
Xml Applications

Additional Bolt-ons:

For a monthly fee, ‘pick & mix’ Jabber functionality:
– IM & Presence
– Call Control
– Smartphone Integration
– Webex
– Video Conferencing
For a one-off fee, add CCX functionality:
– Sophisticated Call Handling
– In-Queue Handling
– Wallboards
– Agent Statistics
– Reporting

Need more information about our EHC Solution?

Contact Nubis 365.